Privacy Policy

At La Bella Vita Photos (accessible at labellavitaphotos.com), we are committed to safeguarding the privacy and security of your personal data. Your trust is important to us, and we strive to handle your personal information with transparency, responsibility, and respect to ensure the highest standards of data protection in accordance with applicable laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction – Our Commitment to Privacy

We value your privacy and are fully committed to protecting your personal data. This Privacy Policy outlines how we collect, process, store, and disclose your personal information through your use of our website, services, and customer interactions. Our goal is to ensure that you understand what we collect, why we collect it, and how you can control or access your personal data.

2. Scope of Policy and Data Controller Role

This Policy governs the personal data collected from visitors, customers, and users of our website and services provided through labellavitaphotos.com. For the purpose of applicable privacy laws, La Bella Vita Photos is the “data controller,” determining the purposes and means of processing personal data.

This Privacy Policy applies to your interactions with labellavitaphotos.com whether through web, email, customer support, or third-party integrations connected to our services.

3. Categories of Personal Data Processed

We collect and process the following categories of personal data, depending on how you interact with our website:

A. Usage Data
Includes information such as your IP address, browser type and version, operating system, referral sources, device identifiers, session durations, and website navigation patterns.

B. Account Data
Includes personal identifiers such as your full name, billing address, shipping address, email address, phone number, and other data provided when creating an account or placing an order.

C. Profile Data
Includes data about preferences, service history, photography interests, purchase behavior, and other information you provide to personalize your experience.

D. Communication Data
Includes records of communications with us, including support inquiries, messages via contact forms, live chat, or correspondence via email.

E. Technical Data
Includes information about the devices and network you use to access labellavitaphotos.com, as well as security tokens, SSL data, connection timestamps, and system configuration information.

F. Transaction Data
Includes payment information (processed securely via third-party payment processors), order history, delivery preferences, and purchase confirmations.

G. Preference Data
Includes data you provide regarding communication preferences, consent for marketing, and interest in specific services or photo packages.

4. Legal Bases for Processing

We process your personal data lawfully, based on one or more of the following legal bases:

– Performance of a Contract: To fulfill our service obligations to you, such as processing orders or account management.
– Legitimate Interests: To ensure the proper administration, security, and improvement of our website and services, provided your rights and freedoms do not override such interests.
– Consent: Where you have explicitly given us permission, such as for receiving marketing communications or using non-essential cookies.
– Legal Obligations: Where we are required to process personal data to comply with applicable legal or regulatory obligations.

5. Your Rights

Under applicable laws such as the GDPR and CCPA, you have the following rights:

– Right of Access: To request confirmation and access to the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): To request deletion of your personal data under certain conditions.
– Right to Restrict Processing: To request limited processing of your data in specific cases.
– Right to Data Portability: To obtain a copy of your data in a structured, machine-readable format and transmit it to another controller, where applicable.
– Right to Object: To opt out of certain data processing, including direct marketing.
– Right to Non-Discrimination (Under CCPA): To exercise your rights without receiving discriminatory treatment.

To exercise any of these rights, contact us at [email protected].

6. Security Measures

We implement strong organizational and technical security controls to protect your personal data. These measures include:

– Data encryption in transit and at rest
– Restricted access controls based on roles
– Regular data backups with secure storage
– Use of firewalls, SSL certificates, and monitoring systems
– Staff training and data protection protocols

These safeguards are designed to prevent unauthorized access, disclosure, alteration, or destruction of personal data under our control.

7. International Data Transfers

Your information may be transferred to and maintained on servers and databases located outside your country or jurisdiction, including in countries that may not have equivalent data protection standards. We use Standard Contractual Clauses and similar legal mechanisms to safeguard international transfers in accordance with GDPR and regional privacy requirements.

8. Data Retention

We retain personal data only for as long as necessary based on the purposes for which it was collected. The following retention periods apply:

– Usage and Technical Data: Up to 12 months
– Account and Profile Data: While the account is active and up to 3 years after the last activity
– Transaction Data: 7 years for tax and legal compliance
– Communications: Up to 3 years
– Marketing Preferences: Until consent is withdrawn or 2 years after last interaction

Upon expiration, data is securely deleted or anonymized unless legal requirements mandate otherwise.

9. Cookie Policy

The labellavitaphotos.com website uses cookies and similar technologies for functionality, analytics, and performance purposes. These include:

– Essential Cookies: Required for the website to function correctly.
– Functional Cookies: Enhance personal features and remember user preferences.
– Analytics Cookies: Help us understand how users interact with the website (e.g., page views and navigation).
– Performance Cookies: Improve speed, responsiveness, and user experience.

All cookies are non-invasive and used in accordance with privacy-by-design principles.

10. Cookie Management and User Consent

Visitors to labellavitaphotos.com can manage their cookie preferences through the cookie consent banner presented on first visit. Under GDPR and CCPA, users have the right to:

– Accept or reject non-essential cookies
– Withdraw cookie consent at any time
– View and delete cookies through their browser settings

We respect Do Not Track (DNT) signals and offer responsive cookie management to ensure regulatory compliance.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe that a child has provided personal information to us without verifiable parental consent, please contact us at [email protected] and we will delete the information promptly.

12. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, regulatory requirements, or service enhancements. Users will be notified of significant changes via appropriate channels, such as on-site banners, email notices, or updated documentation on labellavitaphotos.com.

13. Contact Us

For any privacy-related inquiries, requests, or complaints, please contact:

Email: [email protected]

We are committed to maintaining compliance with all applicable privacy laws and ensuring that your data is handled with the highest degree of care. You may reach out to us at any time for further information or to exercise your legal rights related to privacy.